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Tue–Sat, 10:00 AM – 4:00 PM

979-966-0021

FAQ

Questions, answered

Everything you need to know about adopting, volunteering, and supporting GJAS. Don't see your question? We're happy to help by phone or email.

Adoption

How does the adoption process work?

Visit & apply: come by the shelter, meet our animals, and fill out an adoption application. Review our guidelines (including the 3-3-3 Rule for pet adjustment), pay the adoption fee, and — upon approval — take your new friend home, often the same day.

What are the adoption fees?

Dogs and cats are $80, which includes age-appropriate vaccinations, deworming, rabies vaccination, microchip, and spay/neuter. Seniors get $10 off, and Operation Save a Life waives the fee entirely for qualifying first responders and military personnel.

What are the adoption requirements?

All adopted pets must be spayed or neutered (if too young at adoption, you agree to return for the procedure). Renters need landlord permission documentation. You must provide humane care — adequate water, food, shelter, sanitation, exercise, and veterinary care. And if you can no longer care for the pet, you must return it to GJAS rather than giving it away or selling it.

What is Operation Save a Life?

Free adoptions honoring service to our country and community: military personnel (current or retired), firefighters, nurses, EMT/paramedics, law enforcement, and all first responders. Bring proof of service to qualify.

Volunteering

How can I become a volunteer?

Apply through Civic Champs (see our Volunteer page), or visit the shelter during business hours and speak with our staff. Complete any required orientation, then start making a difference.

What volunteer opportunities are available?

Animal care (dog walking, cat playtime, feeding, grooming assistance) and support services (administrative tasks, facility maintenance, event help, community outreach). Professional skills — legal, technical, marketing, medical, craftsmanship — are always welcome too.

Do you offer community service opportunities?

Yes — for court-ordered community service, school service requirements, organization projects, and general community involvement. Contact us to discuss your needs.

Can youth volunteer?

Yes! Our youth program offers safe, supervised, age-appropriate activities that teach compassion and animal care while making a real difference.

Donations

Are donations tax-deductible?

Yes. GJAS is a 501(c)(3) nonprofit, so donations are tax-deductible to the full extent allowed by law. We provide receipts for all donations.

How can I donate?

Online through our Give page; by mail (checks to GJAS, 240 Svoboda Lane, La Grange, Texas 78945); in person during business hours; or by phone at 979-966-0021. In-kind donations — pet supplies, food, cleaning supplies, professional services — are welcome too.

What donation programs do you offer?

General Fund (most pressing needs, incl. Operation Save a Life), Medical Fund (veterinary care), Cat Nip/Dog Snip Fund (spay/neuter vouchers), Capital Improvement Fund (facilities), and Legacy Giving through the Fayette Community Foundation.

Post-adoption

What is the 3-3-3 Rule?

The adjustment timeline for a newly adopted pet: 3 days of decompression (overwhelmed, maybe scared), 3 weeks of settling in (true personality emerging), and 3 months of trust-building (fully at home). See our What to Expect guide for details.

What if I need help after adoption?

We're here for you — general pet care questions, behavioral concerns, adjustment support, and referrals to local veterinarians and trainers. Call 979-966-0021.

What if I can no longer care for my adopted pet?

Contact us immediately. Per the adoption agreement, the pet must come back to GJAS — never given away or sold. There is no shame in returning a pet; we understand circumstances change, and we'll work with you on the best solution.

General

What are your hours?

Tue–Sat, 10:00 AM – 4:00 PM. Closed Sunday and Monday, with animal reclaims available Monday by appointment.

How can I contact GJAS?

Phone 979-966-0021 · Email info@janssenanimalshelter.org · Visit 240 Svoboda Lane, La Grange, Texas 78945.

What is GJAS's mission?

To provide care and shelter for abandoned, neglected, and stray dogs and cats in Fayette County while finding them loving forever homes — through compassionate care, responsible pet ownership education, community outreach, and our 97% live outcome rate.

Still have questions?

We're here to help. Call 979-966-0021 or send us a note — no question is too small.